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Have any questions?  Tel: 626-636-5653 / kunhaoinc@gmail.com

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Au-Prospect

Continuously improve customer satisfaction and pursue excellence
Continuous improvement is the means and customer satisfaction is the standard

Customer satisfaction is the only standard for testing product quality. We listen to the voice of customers, grasp the needs of customers, to customer satisfaction to define quality standards, try every means to improve customer satisfaction and loyalty.

FAQ

Q

Who am I? What do we do?

A

We are a manufacturer specializing in geological prospecting tools and our main products include drilling machine accessories, drilling tools, geological prospecting drill rod and other relevant equipment and accessories in the exploration industry.

Q

How about the after-sales service of our products?

A

According to the situation informed by customers, we will provide feedback information within 48h to meet the requirement from customers.

Q

What values can we bring to our partners?

A

We believe customers, suppliers, shareholders, employees and all units and individuals that have cooperative relation with us are our partners. And our values can be reflected and out development and success can be obtained only through striving to create values for our partners.

Q

What are the guarantees of our products?

A

The warranty period of our drilling rods is one year after product delivery. If products are purchased from our designated distributors , the warranty period is calculated from the date when final users purchase them.

Q

How to realize "integrity, inclusive, innovation and service"?

A

We believe that integrity is the basis of all cooperation, tolerance is the premise to solve issues, innovation is the edge tool to develop undertaking and service is the foundation to create value.

Q

How long is the delivery time?

A

The delivery time is established as per customers' contract terms. generally, it is for about 20 days.

Q

Can customized service provided for customers?

A

Yes

Q

How to control quality of our products?

A

Implement ISO 9001 system control

Q

What is the annual output of the company?

A

The annual output is about 500,000m.

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Contact Us

28, Chunhui Road, Huishan Economic Development Zone, Wuxi City, Jiangsu, China  

 sales@aprtools.cn

KUNHAO INC. 

1445 Hudson st, Ontario, California, USA 91761

Au-Prospect
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